Edge Hotel School Privacy Policy - Website Policy

This Privacy Policy describes how we treat personal data received about you when you access and use the School’s website, e-facilities and e-learning environment (the "Site"), and is to be read in combination with the School’s Privacy Policy for Applicants and Students found here . Please read this Privacy Policy carefully, because by visiting or using the Site, you agree to its terms.

We may change this policy from time to time to ensure it supports the efficient operation of the School. Notice of any changes will be published on this page. Please contact us at enquiry@edgehotelschool.ac.uk if there are any concerns regarding your continued use of the Site following a change to this policy.

Collection of your personal data

When we collect your data

We collect a limited amount of your personal data in the following circumstances:

  • when electronic enquiries are made about our courses or study materials or when you make an application to study with us;
  • when you access facilities at the Site or make an application to the School;
  • when answers are submitted on any of our e-assessment quizzes or surveys;
  • when you enrol or are enrolled by your sponsor for our courses or e-learning products; or
  • when you order study materials from our e-catalogue.

What data we collect

In line with standard practice for webservers and our data-collection policy, we may collect a limited amount of information regarding your usage of the Site including: your IP address, details of any requests (including date and time of requests), search data, username, and email address if you follow our authentication processes.

Why we collect data

We will only collect data under the terms set out in our Policy and in line with the School’s Terms & Conditions.

Sharing your data

The School will not share personal data to third parties unless it is lawful to do so. Where possible, when information is shared it will be done in a way that maintains your anonymity. The School may share limited information as necessary to allow service providers who host or assist with the running of the Site to fulfil user requests and to carry out their functions.

In accordance with the Data Protection Act, we may also need to disclose your personal data to third parties when we, in our sole discretion, believe it is necessary to comply with the law, or in connection with a sale or transfer of Edge Hotel School Limited’s business, or to enable us to comply with our agreement with you and to supply you with services or information you have requested.

Use of cookies by Edge Hotel School

We do use cookies on www.edgehotelschool.ac.uk in order to help improve customer experience and to make access to the School’s facilities more personal.

What are Cookies?

Cookies are small text files that are transferred to your hard drive through your web browser when you visit our website or open certain emails. This means that the School can recognise that you have visited www.edgehotelschool.ac.uk before. Cookies make it easier for you to maintain your preferences on the www.edgehotelschool.ac.uk website, and by seeing how you use them, we can tailor them around your preferences and measure usability of www.edgehotelschool.ac.uk. This is important to us and you because we want to make sure our websites are as user friendly as possible ensuring you have a good experience when browsing our website.

When someone visits one of our websites we collect session information to enable the customer the best possible journey through our website, as well as standard analytics information about how our website is performing for our customers. The analytics information is collected to find out things such as the number of visitors to the various parts of the websites. We collect this information in a way which does not show us the identity of any of the website customers. In all instances where we use Cookies, the purpose and intention is to improve the customer journey on our website whilst keeping the confidence and privacy of our customers.

If we do collect personally identifiable information through www.edgehotelschool.ac.uk we will be honest with you about this. We will make it clear when we collect personal information and will explain what we intend to do with it. In all instances you will be asked to opt in to this sort of information so it will be a conscious decision we will ask you to make. This is usually provided in a tick box format.

Cookies will only be collected where you have been provided with clear and comprehensive information about the purposes for which the cookie is stored and accessed and we have received your consent to use cookies.

Managing Cookies

How can you prevent Cookies? If you want to, you can disable the cookies from your browser and delete all cookies that are stored on your computer. You can do this as often you want to. To find out how to do this for your particular browser you can go to ‘help’ on your browser’s menu or you can visit www.allaboutcookies.org/manage-cookies.

What happens if I do disable Cookies?

You need to be aware that should you choose to disable cookies from your browser it may prevent you from taking full advantage of the www.edgehotelschool.ac.uk and some or all of the areas of the website may fail to work for you.

For further information on the cookies set by Google Analytics please go to http://code.google.com/apis/analytics/docs/concept...

Google also has their own opt-out plug-in which is available from http://tools.google.com/dlpage/gaoptout

Cookie Listing

To view a list of the cookies we use on our website download this PDF. We have tried to cover all cookies in this list that we or our technology partners use. Please be aware that there may be a delay in updating this list. If you do notice any discrepancies please be sure to contact us and let us know.

Links to Other Websites

We may make content or services from other web sites available to you from links located on this site. These other web sites are not subject to this Privacy Policy. We recommend that you review the Privacy Policy at each such web site to determine how that site protects your privacy.

Transfer of Data Outside of the EU

By using the Site, and the Edge Hotel School Ltd services, you consent to data being transferred to UK-based third parties for the purpose of running the service.

Review and Correction

You have the right to apply for a copy of any personal data that the School holds about you and for certain other information about what use the School makes of that information. You can request a copy of the data we hold about you by contacting us at enquiry@edgehotelschool.ac.uk or sending your request by post to: Attention: Privacy Enquiry, Edge Hotel School, University of Essex, Wivenhoe Park, Colchester, C04 3SQ.

There may be a charge for providing this information. Currently the maximum fee allowed under the Act is £10.

If the details we hold are incorrect, you can ask us to amend them. We may also contact you to ensure the details we hold are kept up-to-date.

Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us using the details under the Review and Correction heading above.